SHIPPING & DELIVERY
STANDARD DELIVERIES WITHIN AUSTRALIA
You will receive your order in approximately 5-7 working days. Please add:
Australia (Express $10.00)
Australia (Registered Express $14.00)
International (Registered Airmail $25.00)
Gift Voucher only purchases ($3.00)
Items on back order may take longer than 5-7 working days.*
Countries outside Australia will receive orders in approximately 7-14 working days. Please add:
Shipping and handling outside Australia ($25.00)
Gift voucher only purchases ($5.00)
On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take to clear customs. Back order items may take longer than 7-14 working days.*
Postal charge does not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are also prohibited be law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices for further details.
*PLEASE NOTE: In some instances our stock may be low for certain items that have been popular, which may delay delivery whilst stock is replenished from the supplier. On the rare occasion this should occur, we will contact you via telephone or email. If you are unhappy with the delay in delivery we will issue you a full refund.