Privacy Policy

OVERVIEW

We are committed to protecting the privacy of any information provided by our customers regarding our brands. We have developed internal procedures consistent with the National Privacy Principles outlined in the Australian Privacy Act 1988. This statement sets out our practices relating to information collection, use and disclosure.

We may share some of the personal information we collect with our related corporations and service providers, contractors or trading partners who help us provide services. Where applicable, information is shared with third parties or trading partners with whom we have strict confidentiality agreements in place, prohibiting any use of your information other than the purpose for which it was provided. We may be required by law to disclose the information collected from you. In such circumstances, only information that we are required to disclose as a matter of law would be provided.

Personal information collected from customers will depend on the type of service provided.

CUSTOMER SERVICE

We collect personal information in the normal course of providing services for our customers. These services include:

Processing lay-by purchases
Accepting customer orders
Processing online purchases and payments
Registering an online account
Processing credit card purchases
Providing tailoring instructions
Ordering dry cleaning/repairs
Issuing tax invoices
Accepting gift voucher purchases
Processing returns

Under these circumstances, customers provide us with personal information such as their name, address, phone number, credit card details and email particulars, etc. Personal information collected from customers is used to service your requirements, plan product development, and for communication purposes only. We assure you that all information collected will be safely and securely stored.

WHERE WE COLLECT THE INFORMATION FROM

We collect the following information that you may be unaware of:

the name of the domain from which you access the internet
the date and time you access our site
and the internet address of the website from which you linked directly to our site.

PROMOTIONAL COMMUNICATIONS

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want us to use your information to enhance your shopping experience, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.

INFORMATION DELETION

Any information gathered through our website that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

PERSONAL INFORMATION ACCESS

You may review, change or delete personal information related to your use of our website. To access your information, simply click “Update my details” at the bottom inside the member area.

SECURITY

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, www.quirkeebirds.com will not sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from www.quirkeebirds.com or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

ONLINE ORDERING SECURITY

Protecting your personal and order information is a priority at Quirkee Birds. We want you to be able to order from us with total confidence. As such we have created a secure transaction environment. Our on-line ordering system is of industry standard to protect your online order information.
By using the quirkeebirds website, you are consenting to the collection of information by www.quirkeebirds.com.
If any changes to these policies occur, we will notify our customers by updating this section of our website.

PRIVACY RIGHTS

If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please email the store. We will try to satisfy any questions that you have and correct any errors on our part.

COPYRIGHT

Unless otherwise stated the content on this website is owned by Brookesy Pty Ltd. This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose without the expressed permittance in writing by Brookesy Pty Ltd. All rights reserved except for the purpose of a bona fide use of this site or as otherwise permitted by the Copright Act 1968.